Networks

Ask something
Question Locked

Missing Emails In OE6

0 helpful
2 replies

by nathan

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
Help!! One of our employees came to me today saying that a large majority of his emails had vanished from folders in his inbox. My first thoughts were that he had accidently deleted them and they would be in his deleted items, they weren?t. I have no idea where they may be or what he has done, I would appreciate any help! He is using OE6 and downloading his mail from a Unix Server, which does not save copies of mail and he hasn?t backed up his machine in a long time!

2 replies

by dee46

Hi Nathan

I had a very similar problem with someone I was helping and when I investigated, found that the emails were still on his C drive as .dbx files. I used a paid for programme called OE-Mail Recovery which I found did the trick very efficiently and got every single email back into OE, plus some he had forgotten about! You can also use it just to check what is there and only reinstall those you want to keep. I have used it several times since and it's never failed me yet. Just Google the name and you should find it easily. Good luck!

Dee

This discussion is closed to new replies.