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Missing keyboard shortcut

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10 replies

by helenfalk

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I am running xp sp2 and a few days ago i noticed that keyboard shortcut Cntr+B is not working (in any progs). All other shortcuts seem ok. I have done system restore but problem persists. Is there a simple solution to this prob?
Thanks.

10 replies

by thumbsup2

It's entirely possible the one you're using is defunct.

Try using a keyboard from another computer which you know works (CTRL+B).

by helenfalk

Cannot use another keyboard as computer is a laptop

by seanferd

It varies between apps.

Have you tried a different keyboard?

by seanferd

That will work in Microsoft Office apps and programs that ship with Windows.

The point is, not all programs will respond Ctrl + b in the same manner, if at all. I assume you are using it in the programs that it normally works in, however. :)

Usually, when keys or key combinations do not work, it is because of a keyboard problem. There are also programs you can use to change shortcuts, like autohotkey. You can also change the shortcuts in MS Office. You can do that by (in your case) right-clicking the Bold button and selecting Customize. On the Commands tab, click Keyboard. In the Category pane, select Format. In the Commands pane, select Bold. If the Current Keys show that Control+B and Control+Shift+B are the shortcuts for Bold, something else is wrong. If they are not, place the cursor in the Press New Shortcut Key box, and press Ctrl+B, then click Assign.

by seanferd

See if you can borrow one for a couple of minutes just to test. If it works, you may need to have the laptop keyboard looked at.

I sure hope one of the options below works for you.

by rob miners

Do a search for and rename the normal.dot file. Restart Word and a new normal.dot file will be created.

Normal.dot is located in C:\Documents and Settings\"Username"\Application Data\Microsoft\Templates folder. It is a hidden file, so you will have to unhide hidden files. In Explorer go to the Menu and select Tools, Folders Options, View. Check "Show hidden files and folders". Click OK.

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