Windows Forum

Ask something
Discussion Locked

Modem disconnecting!

0 helpful
20 replies

by mbatiri

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

My modem is 56K and connected internally on my PC.
When I want to connect to ISP after few minutes of connection, my connection is terminating and so I must dial up again. What can or must I do?

20 replies

by andyc

Hi

What are you doing when the modem disconnects?

If you are downloading files, you do not not have the automatically disconnect when download completed option set, do you?

Otherwise I would advise re-installing your modem drivers.

Andy

by mbatiri

Hi
I installed new driver and also got new version for my modem chip, but problem had remained.
thanks.

by mbatiri

Hi
I installed new driver and also got new version for my modem chip, but problem had remained.
thanks.

by thechas

1. Make sure that your e-mail program is not set to automatically disconnect after checking for messages.

2. Do you have call waiting on your phone line?
This can cause the connection to be dropped should a call come in while you are on line.Make sure that you have the settings in place in dial properties to disable call waiting.

3. Check your phone lines. If someone attempts to dial a phone, or you have a bad line to a phone, it can cause the connection to be dropped.

Chas

by mbatiri

Hi and thanks for your reply,
I checked all lines indoor and also checked by our line provider for outdoor and all was O.K.
Our telephone line has no any distortion and we have not call waiting service.

by b_pope

If you can't solve it with drivers or a new modem, & if you have any static on your line when talking on the phone, call your local phone company to do a line test. You may have a break in your outside line or the lines within your home. It's usually free from most phone companies if they find a problem with your line & it's outside of the house, Ask about costs before you have them check.

by mbatiri

Hi and thanks for your reply,
I checked all lines indoor and also checked by our line provider for outdoor and all was O.K.
Our telephone line has no any distortion and we have not call waiting service.

by rimomena

just to add to our gurus advice,you might need to delete your internet temp files.your temp folder might be over stretched.goto internet option of your IE folder,then setting-view files-edit-select all-file then delete.this will definiitely do the magic.

by cluseau1

Sounds like an ISP problem. You may want to contact your service provider administrator. You might also want to go into setup in your Internet provider program and select a new access number. AOL is the worst for this problem followed by Bellsouth.

by mbatiri

I called my ISP and asked them what is wrong.But they said everything is O.K. So I think my internal modem may has problem.It is rockwelle k56 and is new one.
Anyway I thank for your guide.

by rickybrick

Try a simple solution. Open modem from control panel.In properties uncheck error control.If you have static on the phone line, your modem will attempt to control the noise and fail. then it will disconnect. uncheck error control. good luck

by rickybrick

Try a simple solution. Open modem from control panel.In properties uncheck error control.If you have static on the phone line, your modem will attempt to control the noise and fail. then it will disconnect. uncheck error control. good luck

by rickybrick

The phone company often reports "no problems" when in fact there is static or noise on the line.

by wlbowers

Sometimes when an isp gets loaded they will drop connections. Usually this is under the pretense you were idle for a period of time.

Buy the way they don't include downloads in their idle computation. They want a incoming request.

I used to open my email and set a mail check for 5 or 6 minutes. I would leave this running in the background.

Good Luck Lee

This discussion is closed to new replies.