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Modem won't install in Netserver

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3 replies

by dgagne

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I have a Netserver LC3 with Win2K loaded on it. I tried loading a modem onto the system and even though the modem is recognized and the proper drivers are loaded, the device manager shows it as having an error 10 (modem not found). HP says it doesn't support modems in this system, but how can they prevent this?

3 replies

by johnny51

Bad modem maybe? I would verify it's correct operation in another system and I would imagine that it simply might not work. Chances are that in Win2k if everything looks like it loads correctly but you still have trouble, it's either the wrong driver or a bad modem.

What I think what HP is referring to as to "not supporting" modems in this server would be the fact that they simply won't help you with getting it to work - not that the server itself won't support a modem...

by dgagne

Well, I tried the modem in another system and it worked fine the first time. So I abandoned the idea of an internal modem and bought an external modem. That worked. I have no idea why the internal didn't work, as the slot it was in was not dedicatedto anything according to HP. But the problem is solved.

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