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Monitor goes black

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by jtraska

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We have recently installed a new server w/ SBS '08 for a customer. Since putting them on the domain, some of the users have experianced their monitors going black for a few seconds and then it brings it back up to where they were before or it will have switched to their desktop view (applications will still be opened but minimized). The duration varies from about 1 sec to about 6 sec that the screen stays black. This has occured on machines of different make and age and it doesn't matter what application the user is in at the time. If anyone has seen this happen before, any info would be much appreciated.

3 replies

by patb071

"some of the users have experianced their monitors going black for a few seconds" how are the users getting into the server? rdp? I would try updating drivers on the server as a start. anything in the evernt log?

by jtraska

They aren't remoting into the server at all. It's mostly just applications that are pointing to the server to get their data.

Also, the server is only about a month old, so I don't know if that would make any differences as to whether or not it would need any driver updates.

I will have to check the workstations' event logs to see if there are any errors that may coincide w/ the "black out" times.

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