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Mouse problems

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by rboyer 1 view

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I have a problem with a mouse that keeps freezing up. Once I restart the computer it works. I am using WinXP Pro. The event viewer gives the error Unable to get device object pointer for port object when the machine starts up. Is this a softwareproblem or a hardware problem?

10 replies

by chaosad

Almost sounds like an software problem I would try updating the mouse driver and make sure that there are no conflicts between hardware devices trying to use the same port as the mouse.

by reefurbb

get a cheap serial mouse from a pc repair store or from a "show", plug into serial A or B. Serial mice are the easiest for an OS to identify and use. Serial mice can be plugged in while the PC is running....anytime. Unplug your problem mouse.
You at least have a mouse until you identify your problem. If all else fails, go into "safe mode", use the serial mouse and uninstall your problem mouse, unless it is a standard PS/2 mouse. Some mfg's sell new mice and don't worry about compatibility....

by digital_dna

Windows Update will tell you if there is an update for your mouse driver. If there is not a update I would recommend that you uninstall the mouse, reboot and let windows re-install the drivers. To do this, right-click My Computer, Select Properties, Select the Hardware Tab, select Device Manager, Scroll down till you get to "mice and other pointing devices", expand the list and remove any mice you see listed. Reboot your computer. Windows should find the driver for you mouse and reinstall it.

If this doesn't solve your problem I would also recommend that you change the battery's in your mouse (if cordless) and also check to make sure the mouse is securly connected to the computer and that there are no bent connector pins.

Good luck
ebcdic

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