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MS Exchangeserver 4.0 IMS- Crashes

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by achat

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The Internet Mail Service crashes regularly. It can be revived only on clearing the queue.dat and removing the mails from the 'IN' folder.
I notice that this happens only when i receive mail from a particular id. The mail is however readable from a notepad. What could be the configurational issues that cause this and how do i over come this.

2 replies

by lordinfidel

What service pack and hotfixes have you installed?

I am assuming by your added comment that you are running 5.5 and not 4.

5.5 is up to Sp4. There is several hotfixes regarding improperly formatted e-mails that could cause the IMS to crash.
What platform are you running this on.

If 2K, go into services and go to all of the exchnage services. Click the tab for revovery and for 1st and 2nd stop choose restart the service.

Can you also post the headers and body of the e-mail thatis crashing your IMS?

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