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MS Outlook 2003 missing name header while printing

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by spambot

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Hi guys, I got this problem recently with my Outlook 2003. Previously i am using a IMAP account for my 2003 but recently i had add another MS Exchange Server account into it and this where the problem start.

Before whenever i print the my email, it will always show my name on top of the printout, but after adding the MS Exchange Server account, it just disappeared. Tried alots of ways but it just would not work. Can someone help me on this?

10 replies

by technogeek-1995

Under the print screen, select "MEMO STYLE." I thank that might fix the problem.

by spambot

HI technogeek, when I select option File>Print, the default is already on Memo..

by thumbsup2

I'm guessing that you didn't add the exchange account like you should have. So, try deleting the exchange account and see if the print works normally for your IMAP account after that.

If it does, then you should create your exchange account like it should have been using the creation of an exchange profile in Control Panel -> Mail. Set the profiles screen to ask you which profile to log into. During setup of the profile, it will ask you if you want to create an email account to go with it, so do so. Now, start Outlook, choose the exchange profile and log into the exchange account. Try a print from there. What happens with the name header?

by spambot

Hi, I did try your way and it work. However the problem is I need the exchange acc to be in the same profile as my IMAP acc because I need to use the Global Address List in the exchange acc.. As soon as the exchange acc was added into the same profile as the IMAP the problem will appear.

by thumbsup2

In order for Exchange to function properly and not mess with the settings of another account, it needs to be in a separate profile.

What you can do though is to do a file/open to bring the PST file from the IMAP account into the Exchange account while it's open, then copy contacts from the exchange account to the IMAP contacts. Just close the IMAP PST when you're done.

But, you need to keep the two accounts separate or your settings get all messed up, as you've seen.

by spambot

Hmmm... The reason for adding this exchange acc is solely for sharing out the contact list across for the IMAP users so regarding the copying of contact from exchange acc to IMAP acc seem to be a fair deal.

However I must share this contact list out to 4 users who are on IMAP. They must be able to access this centralize contact list and view any updates to it in real time. Pardon me if I'm asking for the impossible. lol

by thumbsup2

If IMAP is no longer serving your needs, it's time to think of moving to something else. If you set these 4 users up on Exchange, your problem would be solved.

So, how important are the email accounts associated with the IMAP accounts?

by spambot

Actually, these 4 account belong to diff company but sharing the same office and resources. Cant move them over at the moment as they are using a external email hosting company... Damm... lol

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