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Netware 6 NDPS and W2K printer failure

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I have a client with the following issue with a propriotry printer.
They have Netware 6 SP2 and using NDPS 2.0 to manage the printers. They have set up ZEN Works ver 3.2 to distribute the drivers to the workstations. I have supplied both PCL and PSdrivers for each model.

We can load drivers on their server using Resource Manager (Broker). When users login to workstations of Windows 95, drivers were downloaded and work fine. But with Windows 2000 PC?s, drivers are not loaded and comes up with error message? printer.context. driver unsuitable for install?. If I change the driver to HP LJ 5 Si, it works.
I can load the driver locally without any problems.

Windows 2k with SP3 and Novell Client 4.83 SP1.

4 replies

by deroode

This happens most often when a printer driver in the RMS database is updated after the driver is associated with a printer. The update 'breaks' the association.

What we have done to resolve these problems:
After a while our RMS database for Win2k printers got very clutterd because of updated drivers, and the impossibility to remove specific drivers. We created a list of drivers to include, cleared out the entire Win2k RMS database (unload broker, delete NDPS\RESDIR\ENGLISH\PRNDRV\WIN2000 directory, load broker) and then added only the specific needed drivers with the proper versions.

by deroode

After rebuilding the database this way you have to associate each printer with a new driver..

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