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Network Printer offline

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17 replies

by ian.r

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I have a W2K machine with a shared printer (prints fine locally). My W98 laptops can see the printer, but the printer is permanantly marked off-line, passwords and network seem ok as I can use the file share on the W2k box. I did a reverse test, the W2k machine could print to the printer when it was on the W98 machine.
I have reinstalled drivers, it will just NOT go on-line.
Any ides please.

Ian

17 replies

by jschein

Just 2 questions...

If you Right click on that printer from 98, does it say:

Pause printer?

Use printer offline?

by jschein

Ok... When you installed the drivers on the 2k machine,

1. Did you also select to install the 98 drivers as well?

2. Or, did you install the 98 drivers locally, then map the printer through local port \\win2k\printername ?

by ian.r

Yes it does have 'Use printer offline' checked, I cannot uncheck it, same for Pause printing I think.

by sgt_shultz

my 2 cents is still sounds like permissions...easy to check by logging in at win98 box as admin? does that work? have you tried stopping and restarting the print spooler service on the win2k box and is there anything in the event viewer on the win2k box...

by ian.r

I have a Canon BJC-7000, Canon tell be that it is network aware. I have service pack 1 on the W2K box.

by w2ktechman

Check to see if the print driver list has a driver for windows 98. Also, you must share the printer or that option will not be available. And with sharing comes permissions (should give access denied if this is the case).

Further study: try sharing a different folder on the desktop or something and see if the 98 machines can access it.

by ian.r

I had the option to instal other drivers, so I installed W98. With permissions I opened-up the account I'm using and the guest account for good measure. I am already sharing all the drives on my W2K box and accessing them fine from the W98 boxes.

Something else I've noticed is that the system tells me that \\W2Kmachine\printer is an invalid port. Could this be another clue?

by jschein

QUOTE: "Something else I've noticed is that the system tells me that \\W2Kmachine\printer is an invalid port. Could this be another clue?"

Ian, this is what I had asked earlier... You can only share this printer with the old dos naming convention... You cannot have the computername or shared printer name longer than 8 characters. If you do, this will result in an invalid port from the 98 machines.

Either connect local port to i.p. address if computername is longer than 8 characters

- Use \\10.189.1.1\printer instead

Or rename your shared printer to C7000, or Salesc7, etc...

- \\10.189.1.1\c7000

Mappings and prints should be fine after that

by ian.r

Point taken. I have now made sure the port mapping is \\192.168.1.100\CanonBub and still I get an invalid port. I have also been following another thread concerning a known w98 bug to do with 1 byte mappings. I have installed NWPP32.DLL and updated the registry and still no luck

by ian.r

Another good point, I will instal SP4 tonight and I'll let you know how I get on

by jschein

and with your naming scheme, there is no way you can change your win2k computer to the 8 or less than character scheme?

If the computer name is WIN2k_SERVICE, you can try to map the port as:

\\win2k_~1\CanonBub

by ian.r

I'll give this a go too, although from what you said previously, now that I'm using the IP address it should no longer be a problem

by ian.r

Answer 6: I've installed service pack 4 on the W2K machine, I'm sorry to say it hasn't helped.

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