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network printers stopped

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14 replies

by johdomi

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I have a problem with printing to our network printers. No client can print to them. I can print to them from the server. they can be pinged from all the clients. I tried to delete and reinstall of one of the printers and now the server can not istall it. It says unable to locate resource. I gave it the ip address and tried the printer name with the same result. There is an error in the event log for server services, it says unable to recreate share logon c:\logon no longer exists???

14 replies

by gulsath

What model of printer. Does it have settings in it for Domain Name, etc. Ours did and it was set up with the wrong domain. Kept reading as offline. As soon I fixed all the settings we cold print again.

Jason Silva

by ann777

Stop and restart the printer spooler service on the print server.

If that fails to resolve, then reboot the print server.

by sgt_shultz

what os is the server...what os is the client. how are the network printers connected to the network. are the network printers cabled directly to the server?

by johdomi

We are running 2000 server this is a full client server setup with AD and DNS and the clients are XP pro. There are 4 HP units with static IP's that are excluded. This setup has worked great for over 2 months. I fixed the logon error by creating the dir. I tried to publish the printers in AD and got an error that read "RPC service is unavailable". I did get to install the printer this was my fault :) getting very frustrated at the end of the day. It appears that some service is not working?? The RPC service is listed and running and I have stopped and started the spooler more times than I can count.

by jose_12650

Your printers have been listed in the Active Directory. After you remove them from the print server the Domain Controllers take time before the printers are pruned from the directory. You must have reinstalled the printers before they are finallypruned by the domain controller. The reason why the print server could not reinstall the printers because from domain standpoint, the printers are still there. Try tweaking the polices on printer pruning from Computer Configuration/AdministrativeTemplate/Printer of the DHCP server. Your misery is confounded if there are several domain controllers which still keep the image of the removed printers.

by johdomi

You are right about the printers IP addresses being reserved just a wrong choice of words. we have had 2 more techs in and there only reccomendation was to call Microsoft for tech support or reinstall the OS. These were the people who installed it in the first place!! After 3 hours with microsoft we still have to wait for an answer.

by rabbit_runner

Hi, you did not say what OS you are using for the server. I had a problem several months ago which caused network printing to be a big problem. Sometimes the printer would not print, other times only large print jobs would not print. Here are a couple of things you can try..

1. Check out KB article 179156. You will need to change the value for the nonrfcsource ports, (according to the article). It will require a reboot of the server.
2. The next one is also a regedit. Open registry editor and migrate to this location.....
HKLM/SYSTEM/CCS/Control/Print/Monitors/LPRports/Ports//timeout/ set the value to '0' - (zero)
Do this on each IP port of the server.

Look, I do not know if this will solve your problem, but it may point you in the direction for a solution. Hope this helps.

by johdomi

I FOUND THE ANSWER TO MY PROBLEM. sMOETHING OR SOMEONE DELETED SOME SHARES. MOST IMPORTANT ONE WAS IPC$ AND THIS IS RESTORED BY USING NET SHARE IPC$ . THIS FIXED THE PRINTING AND NOW I AM ABLE TO BROWSE THE PDC.

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