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by nu4ever

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I have an employee who is having problems with WordPerfect. I work in a law firm and yes we use WordPerfect 12. We also use Worldox to save our files on the server. When she creats a new document then saves it. The lawyer will overlook the document and have her make some changes. When she goes back to make changes to the orginal document it will automatically go back to what the orginal document was. She starts to make the change and before she gets a chance to save the document it changes back. This is a wierd one if anyone can help that would be great.

13 replies

by darryl~

so I'm not sure if that's a glitch with 12 or not....it almost sounds like it's reverting to a "backup" copy.

Has she tried saving the file to a different location (not on the network....like her Desktop or My Documents) then make the changes & copy it back to the network location?

by ---tk---

I have no idea about WordPerfect (never used it), so this is a stab in the complete dark.

It almost sounds like it could be pulling the data from the local cache. The local cache will not have the updated data... I might looking how the PC is storing "offline files"/local cache. Also I would check out exactly what she is doing.

**Reminder, just a stab in the dark**

by darryl~

reverting to a backup copy....WordPerfect is very similar to Word...you can set it to backup your file every xx minutes etc.....I like your cache idea better though!

by nu4ever

We are using worldox and it saves the files in a database so everyone can acces them. I have had her save it to the desktop and it's fine but we need to have the files in Worldox so that it gets backed up.

by ---tk---

back up/local cache... just different names :).

I think we were saying basically the same thing.

Data is pulled from the cache (save on bandwidth)/offline files, opened, then checks for the most recent document, then updates. Could be a result of a slightly slower network, or a really busy server/NAS...

by nu4ever

Thanks guys for your replies. How do I check the cache that you were talking about?

by ron k.

It's an easy thing to check on both computers. My thinking is that perhaps the lawyers Save location somehow was changed but then I'm a simple minded man and it may well be something else. :)

by nu4ever

The lawyers don't save anything. The employee does and it's on her computer. Sorry If I didn't make that clear.

by nu4ever

Thanks to all of you for your help on this issue.

by cg it

sounds more like a document editing problem where the user can't make changes to a document. Whether it's WordPerfect [MS Word has this capability] or your Worldox application who knows.

As others have mentioned, it could be a permissions problem with the storage location, but as I mentioned above, my 2 cents is, it's a WordPerfect document edting configuration setting problem [with Worldox thrown in].

by nu4ever

Ok we have figured out what the problem is. What is going on is a file is being overwritten by WordPerect. I need to lock down the wdwpc.wpt file and the folder that it is in. I want to give it read only. We are on a domain and each time I try to set the security I set it to deny and then try to set it as read and it takes all of the other security issues off. What am I doing wrong?

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