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NNA software error (in win2000 pro)

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by johxj

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Currently my credit union is running NNA software (notary training software). Whenever a user tries to run the software they get the following error:

TB80RTM caused an access violation in TB80RMT.dll at 0x5433cf5e
Click on close to terminate this application
Click on ignore to continue You should save your work in a new file.

I have uninstalled and reinstalled the software. I also updated windows and all the drivers. I made sure that the security settings for the NNA software was set to everybody. I am stuck and don't know where to go. Please help.

1 reply

by sgt_shultz

well, this is not the answer you seek but check for viruii. otherwise, i would contact software vendor for help on this

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