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by elwin9 1 view

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I have a system that connects to the internet via external modem. It connects fine. But no other internet service will work. When trying to open a browser there is no delay in telling you it can?t connect. I reset the TCP/IP and repaired IE6 also ran Spy ware scan and virus scan. Anyone got any other moves I can try?
Thanks

4 replies

by bfilmfan

Is the external modem connected to this system? Do you hear it dialing?

Are you getting an IP address? You can verify this with the command: IPCONFIG /ALL

Can you ping the default gateway? You can do this with the command: PING XXX.XXX.XXX.XXX, where the X's are your IP address.

If all that works, see if you can ping a site by name, such as :PING TECHREPUBLIC.COM, which should resolve to this on your system:

Pinging techrepublic.com [216.239.115.148] with 32 bytes of data:

Reply from 216.239.115.148: bytes=32 time=77ms TTL=239
Reply from 216.239.115.148: bytes=32 time=77ms TTL=239
Reply from 216.239.115.148: bytes=32 time=77ms TTL=239
Reply from 216.239.115.148: bytes=32 time=77ms TTL=239

Ping statistics for 216.239.115.148:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 77ms, Maximum = 77ms, Average = 77ms

Try that first.

by elwin9

Poster rated this answer.
Hi. Thanks for your reply. Modem is connecting and I pinged the ISP and the techrepulic servers and they responded just fine. I do beleave the problem is software. Open ie6 and it instantly fails and wont even try to connect.

by elwin9

OK. it ended up being a Winsock problem. once that was all re-newed all was good.

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