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No Internet conn.in XP Normal Mode-- wor

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8 replies

by nooozeguy

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I am using Windows XP Pro with a cable modem Internet connection. I cannot access the Internet (mail servers do not work and I cannot access Web pages) in XP's Normal Mode. I can still ping successfully though.

However, in Safe Mode (which I am in now) I can successfully access Web and e-mail servers.

I have run the network and Internet connection support tools, with no success.

Does anyone have any ideas?

Thanks!

8 replies

by sgt_shultz

there are actually a lot of reasons this happens. it happend to me recently when i uninstalled zone alarm. it is badly behaved (understatement) and didn't uninstall properly. reinstalling it got me back on the internet. so if you are running any firewall stuff, I'd have a look there...good luck, hope it helps...

by michael kane

You know if you can ping, that TCP/IP is working. DNS is probably working too - try pinging by using a company name to verify.

My suggestion:

Boot into normal mode, removing a couple of items from startup at a time (preferabbly one at a time -but if you lack patience as I do then that is simply not acceptable). This can be done by going "Start -> Run", then type "msconfig", the last tab contains programs that run on startup. This will take care of most issues.

you can also go see services that load on boot-up, but this is trickier.

by michael kane

You know if you can ping, that TCP/IP is working. DNS is probably working too - try pinging by using a company name to verify.

My suggestion:

Boot into normal mode, removing a couple of items from startup at a time (preferabbly one at a time -but if you lack patience as I do then that is simply not acceptable). This can be done by going "Start -> Run", then type "msconfig", the last tab contains programs that run on startup. This will take care of most issues.

you can also go see services that load on boot-up, but this is trickier.

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