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no jpeg

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We have one user (w2k pro, office xp pro) when she receives an email with a word doc attachment she cannot see the jpegs within the word doc. Not positive, but I believe she can open up a jpeg in IE.
Any ideas?

Thanks

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by d_v ant

Look under "Tools" "Options". On the "View" tab, ensure that "Picture Placeholders" is not checked....

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