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No points for logging on!!

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10 replies

by jnlguy

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
I am not sure where to post this question. I have had no response with sending TechRepublic Support an e-mail with this issue. I am no longer getting the 50 points for logging in daily. It has been at least a month or longer. I still get points awarded for answering questions and filling out polls. I have tried logging out and back in to the website with no luck. Anybody else having this problem?

10 replies

by dmiles

Yes,I too has noticed that there are not points being awarded for logging on,this was first noticed when the new site setup was started and if their were changes TechRepublic did not inform anyone of this change or was an oversite.Your request possible has been received,yet their is no instant reply to emails,you will get a reply.
Their was a posting in the discussion section to openly discuss how the site could be improved and asking for techrepublic opinions about the new site,htis may be a topic that you will want to post in that section.

by syscokid

First, I agree with soulrider, their have been no daily points since the site change. It happened once before that, too. I contacted them at the time, and they said that the points were being accumulated but not displayed. Eventually they fixed it.

One thing I've noticed about emailing TechRepublic is that they can take a long time to respond. In one case it was over a month! Naturally, the problem I wrote them about had been fixed for weeks before they responded. So be patient, I'm sure they'll get around to it. Or as soulrider suggested, and which I've done myself before, make some noise in the discussion section, I think they monitor that more closely than here.

by spg

I agree with everyone who has replied. I have had the same problem ever since the site change as well! I suggest you send them an e-mail and point them to this question! If you tell them in the e-mail that there are 3 others having the same problem they might look into it faster! I sure hope they would!

by mbarker734

Here is a copy of what I recieved from the TechRepublic webmaster:

Thank you for your interest in TechRepublic. We apologize for the late
response and the inconvenience this caused you.

We are currently in the process of correcting this problem. Since this
affected a lot of customers, it is going to take a while to get
everyone's account corrected back to Aug. 14th. Please be patient and be
assured your account will be corrected.

Please let us know if you have any further questions or issues we can
assist you with.

Thank you,
TechRepublic

Atleast is seems they are looking into it.

Mark

by mbarker734

Don't for get to award the points you offer, seems that maybe my only way to get a few....hahaha

In case you wanted to see the original message:

>-----Original Message-----
>From: nghtbrd@netnitco.net[nghtbrd@netnitco.net]
>Date: Wednesday, September 13, 2000 01:32 PM
>To: editor@techrepublic.com[editor@techrepublic.com]
>Subject: Feedback From User
>
>
>Customer Service does not seem to have an answer.
>
>I have asked before, WHERE ARE MY DAILY POINT ADDITIONS. I have logged
>on everyday since signing up. The points are not adding up. AGAIN,
>WHAT GIVES.
>
>A responce that they were looking into it would be not be considered a
>bad thing either.
>
>Mark

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