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No video at all

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14 replies

by fbpettis

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This is the machine:

Gateway E4400-SE
Motherboard: PIII Motherboard Drivers
Processor: 866/133 256K Heatsink Slocket
Memory: 128MB RIMM Memory Module Upgrade
Hard Drive: 10GB 5M Ultra ATA Hard Drive Drivers Upgrade
Monitor: No Monitor Selected Drivers
Video Card: ATI 16MB 4x GL AGP Graphics Card Drivers
CD-ROM: 20x Minimum/48x Maximum IDE CD-ROM Drivers Upgrade
Sound Card: Integrated Sound Blaster compatible audio Drivers
Speakers: Boston Acoustics BA265 Speakers Drivers
Network Card: Intel PRO/100+ Management Adapter Drivers
Operating System: Microsoft Windows 2000 Professional Upgrade
Bundled Software: LANdesk Client Manager Software
Keyboard: Keyboard US 104 PS2 Drivers
Mouse: MS Intellimouse
Floppy Drive: LS-120 ATAPI 3.5 Floppy Drive

When I turn it on there is absolutely no signal going into the monitor. It just stopped working one day. I've tried replacing the vid card with another just like it. I've tried using a PCI card instead. I've also tried disconecting everything but the hard drive and still there is nothing. The card is seated all the way in, and the components I've used to test it, all worked. Any suggestions?

14 replies

by timwalsh

If you've tried replacing the video card, chances are you have a bad monitor.

Do you get a power indication (light) on the monitor? Does it start to heat up when you turn it on? Will the monitor configuration screen (usually called the On Screen Control or OSC) display? If the monitor cord is a separate component (not permanently connected to the monitor), have you tested the cable to make sure it is good?

Have you tried plugging the monitor into a different computer?

by fbpettis

I know the monitor works because I booted another machine to it. As soon as I hit power it came out of standby mode. With the problem computer, it stays in standby.

by thechas

Assuming that you do not get even the POST video, I have a shot in the dark idea.

The BIOS may have an option for integrated video.
If this option accidentily was set, it may disable the plug-in video cards.

Start by resetting the CMOS memory.
There should be a jumper on the motherboard.
If not, you will need to remove the battery, and power cable for 1 hour or so.

If you get POST video, go into BIOS settings, and make sure that all options are set for the AGP or PCI card.

Another Question?
Does the PC go through the POST process?
Or, does it not fully boot?

Make sure that your memory modules and CPU are seated properly.

Chas

by still_learning

If the monitor power indicator light is green, you are receiving video signal, yellow you are not. Since you know that the monitor is working, it is possible that you have two bad video adapters. Try a known working video adapter. By the way, does the motherboard have on board video built in and if so has it been disabled? Hope this helps.

by nick

First, see if Gateway has an updated BIOS file for your motherboard and update that. It is always good to keep on top of updating the motherboard bios.
As far as the standby mode issue, I believe you need to follow the guidelines as laid out in Microsoft KB Q228255. Good luck.

by joe

That happen to one of my pc's. What i did was plug the pc to another monitor went to Display properties-screensaver-energy settings for monitor and deleted the Power schemes. Went back and plugged the other monitor in and it worked for me. HTH

by vh_s

Assuming your VGA card is ok.

Two possibilities:

1. Defect monitor, try replacing with other one to see whether other monitor will display ok.

2. You have an old monitor, incapable of handling high resolution with high refresh rate. Higher refresh rate like: 800x600 on 72Hz vertical refresh rate can only be handled with new monitor. When an old one receive this signal, it will act as of it doesn't receive at all since it couldn't handle that. So, the screen would just go blank. If this is the case, you will still see the POST messages, yet when Windows switch into graphics mode, it will goes out.

3. Check you monitor cable and jack. Usually due to careless plugging-in and out, one of the pin might be pushed in, which will cause the monitor not to display anything.

Hope it help.

vh_s

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