3 replies
by curlergirl
Well first of all, the normal.dot is not used by Windows but by Word. So, it doesn't matter what version of the operating system you have, only what version of Word or, if you're using the whole bundle, Office you are using. That said, I'm not sure what you mean by it's "not being accepted." I've done a lot of upgrades to and from various versions of Word and have never seen a situation where the previous normal.dot file would not open in the new version of the application. My guess is that your copy of this normal.dot has simply gotten corrupted over time and you need a fresh copy. You can create one simply by renaming the current normal.dot to something else, say "normal.old" and then reopening Word. This will create a new normal.dot file. You can then import anything such as styles, toolbars, macros and other customizations from the old file to the new one using the Templates and Add-ins Organizer (Tools/Templates and Add-ins, then click the Organizer button).
Hope this helps!
by cbalness
I would also check to make sure the extension hasn't changed. I downloaded and installed the Office 2007 suite and guess what ??
I went to save a document and the "new" extension is .docx, so it would be safe to assume that maybe, just possibly the normal.dot is now named something else...
by bschaettle
This discussion is closed to new replies.
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