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Offline Address Book error

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by nsolop

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Hello friends, I'm having problems with the download of an Offline address book that resides on a MS Exchange server 5.5. When the sinchronization finishes I get the error:
> 17:55:26 0X8004010F
The clients are MS Outlook 2000, SP3.

Please let me know if you have an idea.

THKS.

Nicolas Solop
Buenos Aires, Argentina

1 reply

by ryany23

My guess is that Outlook is trying to sync with an offline address book that is corrupt. I suggest you remove any existing offline address books and try to download again. The offline address book is saved to .oab files and will be located in the "%User Profile%\Local Settings\Application Data\Microsoft\Outlook" directory or you can just search for them. Just delete and try the download again

Hope that helps.

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