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Old users in License Manager

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3 replies

by mckb

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I am finding old users in license manager. I highlight the user, click delete in the drop down menu under license and delete the user.

Most of the users have been removed from USER MANAGER.

Why do they continue to re-appear in LICENSE MANAGER? Is there somewhere else where they must be removed ? What is triggering their re-appearance ?

Sincerely,

Barry
mckinley.ba@rittal.ca

3 replies

by lbischofs

I think you need to "Revoke" instead of delete. From License Manager, double-clik NT Server, find the old user and "Revoke" the License. You may also want to delete the user as well (like you have been) just to see if it comes back.

by mckb

Thanks, this seems to have worked - I haven't seen any rogue userids since your initial reply

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