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online crash analysis

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by techserf

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Can anyone explain to me how to upload a dump file on https://oca.microsoft.com/en/Welcome.aspx ??

I see home, status, and FAQ. I have a dump file to upload, but there seems to be no link to 'submit dump file' or similar. Any tips?

Thanks

3 replies

by p.j.hutchison

You don`t. Normally you would enable 'Error Reporting' in the System Control panel which auto sends crash info to MS when an OS or application error occurs. You can use Help and Support to find KB articles on specific errors.

by techserf

Error reporting is enabled on this system. In the past, we did upload a memory.dmp file.

by p.j.hutchison

Well it seems that MS have changed the system since the last time. Now you can examine the dump file yourself using DUMPCHK to analyse it.

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