Discussion Locked

Operational Level Agreements (OLAs)

0 helpful
0 replies
Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
Does anyone know where I could find an example of an Operational Level Agreement? We are currently in the process of adopting ITIL standards and I need to see an example of a completed one.

0 replies

No replies were posted before this discussion closed.

This discussion is closed to new replies.