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Outlook 2000 auto clearing e-mails

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by tony colson

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Several machines running Windows and Office 2000 on our network have begun to automatically delete E-mails from Outlooks folders. I have checked the maintenence settings and disabled the cleanup operation. However the mails are still being deleted. At the momment I've had to get Outlook to leave a copy on the server but this means that it brings down old mails all the time. Has anybody else experienced this or come across a soloution.

3 replies

by duskos

I suppose you use POP3 for reading e-mail.
If your users use another client (e.g. from home) then e-mail will be deleted from your server when they read e-mail from home.

If you use Exchange server for e-mail, then you could disable POP3/SMTP onExchange and use Outlook 98/2000 clients and configure them to use RPC method to connect to the server. Exchange can also be setup to retain all mail no matter if users delete mail items (check on www.microsoft.com/technet).

Another alternative is to use IMAP4 protocol for reading mail. IMAP4 enables that only headers (titles) are downloaded first. This is much faster then POP3 which downloads full message before going to the next one.

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