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Outlook 2003 Not Archiving

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7 replies

by jascully

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My company is running a exchange server for 10+ users. One user wants to archive their Outlook 2003 Deleted Emails and Sent Emails to an external HD. When I go to File>Archive>Deleted Items>and choose the file path and destination only the folders copy, not the emails. I have checked into modified date and this does not seem to be the issue.

7 replies

by bfilmfan

It isn't set by default on Deleted Items.

In the Folder List, right-click the folder that you want to AutoArchive, and then click Properties.
Click the AutoArchive tab.
To set the AutoArchive properties for this folder, click to select Clean out items older than.
To specify when the items must be automatically transferred to your archive file, type a number in the Months box.
To specify a file for the archived items to be transferred to, click Move old items to.
In the Move old items to box, type a file name for the archived items, or click Browse to select from a list, and then click OK.

by jascully

The user would like to go with manual archive. When I run through the process of manual steps and archive into my destination only the folders copy over, not the actual emails.

by bfilmfan

If the archive bit is not set, you will have to do a manual export to a PST.

by jascully

I am choosing to export as a PST file. And the PST file is being created, but only the folers are being archived, not the deleted emails within.

by wizard-09

They are in the Deleted Bin, if you want to back this up to then create a new folder called deleted mail and then copy the mail to that folder that would be the easy way for you to do it :)

Hope that helps.

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