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I have a user who can only receive her email from our ISP based POP3 server by clicking on Send/Receive. All settings are correct... perform automatic send/receive every 10 minutes, etc. Any thoughts, ideas or solutions?
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by rpb Accepted solution
Clarifications
by mr.sweetchuck Accepted solution
Is she working in off-line mode?
by wancona Accepted solution
I noticed that happens periodically here also. Send a test email then count the minutes afterwards. Does it not ever show up?
Sometimes they have shown a day late.
by kennynoah Accepted solution
check if your outlook is offline
by rpb Accepted solution
Thanks for the hints. Outlook was not working off line... she was able to receive mail by clicking on Send/Receive... but it was set to disable automatic send and receive, despite the other settings that told it to do it every 10 minutes.
by rpb Accepted solution
Unfortunately, the problem still exists. I tried Detect & Repair as well as having rechecked all the settings for automatic send and receive. Everything looks normal... it just doesn't work unless she clicks on Send/Receive. If it makes a difference, her Outlook does send immediately... it just doesn't retrieve without a kick in the butt!
by wancona Accepted solution
https://www.techrepublic.com.com/5208-6230-0.html?forumID=101&threadID=205271&messageID=2157648
These are from different threads with similar problems.
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