Networks

Ask something
Question Locked

Outlook

0 helpful
6 replies

by raju.reddy009

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I have a exchange server.When i tried to connect this from one client system using outlook 2003 is it saying this error message"Outlook must be online or connect to compleete this action".It is accessing the file server ISA server (Internet).All are well and earlier i configured outlook for one user in same machne but now i can't configure outlook for some otheruser.
pls help me urgently

6 replies

by tintoman

Worth checking I think...in outlook, select file, then make sure the option "work offline" is not checked
hope it helps

by thumbsup2

You can't just create another email account for the 2nd user. You must go through the control panel, MAIL, to create a new profile for the 2nd user which creates the files needed for it. Then, make sure it is set to ask which profile to use when starting.

by raju.reddy009

I done through control panel -mail-new profile like this way.but i can,t and after removing first profile also i can,t create new one in outlook.

by thumbsup2

I'm no expert in Exchange Server, but it sounds to me like you haven't created a new user and opened a mailbox ON the server. If Outlook keeps telling you that it's offline, either it's not configured TO connect to the server or the server is rejecting it when it tries.

Check all of your settings on both ends.

by raju.reddy009

For the same user i can create in another system.It is working fine there.So i think it is not problem in server side as u told.One more thing here i am trying in laptop which is not connect to domain.

This discussion is closed to new replies.