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Outlook 2K keeps reinstalling

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by chrislow

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Anybody else have this issue or know how to fix it?

We have an internal Exchange 2K server and about 20 clients running Win98se. All of them work fine except one which keeps trying to reinstall the Outlook 2K client every time a user opens Outlook 2K. If I put the CD in it reinstalls fine and the user can access Outlook, but the next time they log in it wants to reinstall Outlook again.

If the user cancels the install without putting the CD in it also brings up Outlook fine.

It's more annoying than problematic, but we'd still like it to stop. Any help out there?

Thanks,

Chris

2 replies

by dinotech

We had the same problem here where we had to deinstall outlook completely. Then reinstalled outlook. If that doesn't work, a search for the registry keys might be in order since that is where the applications checks if reinstall is necessary.

Also, it may be the shortcut that is being used. Check for switches that might be hanging around

by lissrc

Check for CNFNOT32.exe and delete all copies. Remove Installation disk reboot and then run outlook.

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