6 replies
by mstors Accepted solution
by nepenthe0 Accepted solution
by boxfiddler Accepted solution
by nepenthe0 Accepted solution
I use OE-6 and find it generally very well behaved. But when I travel, it often happens that OE cannot connect with the ISP mail service.
Under those circumstances, I simply circumvent OE entirely, and directly access the ISP mail service. Since I use Comcast, I connect to:
then sign in and click the e-mail link. I don't understant the technical details as to why this happens, but the workaround is so simple, I never gave the matter much thought.
Rick/Portland, OR
by boxfiddler Accepted solution
a common problem while traveling may not be a common problem when attempting to sign in from the same computer in the same place every day.
There are multiple reasons that s/he could be having connection problems, and we could walk him/her through everything but that one. We can't know what the correct settings are, only his/her ISP can. Get the one we can't help with out of the way before moving into the other possibilities. It is significantly less frustrating for the OP, particularly if it turns out to be the case that the settings are messed up.
edit: Furthermore, we don't even know if he can connect in the first place.
by mstors Accepted solution
After trying everything else, I called my ISP
and got a recorded message saying that they were having problems with email and were working on correcting it. It was off until I went to bed, but is back on this morning. I just renewed my virus protection and thought it might be that so I tried working through that with no luck. I hesitated calling my ISP because I've called them at night before and found that they usually don't seem as knowledgeable as the ones in the daytime. So I knew that I could get answers from all of you. Thanks for your help.
Joni
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