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outlook express

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8 replies

by vlad7

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When I send email the recipiend doesn't get it and I don't receive the notification that it didn't went through.I receive all the messages.
Please let me know what could be the problem.

8 replies

by vlad7

I have reistalled Internet Explorer with Outlook Express but problem still exist.

by willcomp

Do messages you send, or try to send, appear in your Sent Items folder? If so, contact your ISP and see if they can resolve. Sounds like messages are getting sent to ISP's server but not being relayed.

Also ensure that SMTP server in OE is set correctly. Look under Mail account properties in Tools menu.

Dalton

by wlbowers

If you are running a firewall it might be blocking.

If you have a firewall check the logs and see if that is the case.

Lee

by zzy1000

I believe a good idea to isolate the problem from internal mail server with firewall setting is to send a mail to yourself. If can receive, it looks Outlook and mailserver is OK.

by blackcurrant

Hi

From my experience looking after my work's mail, these things do sometimes happen inexplicably.

To test it you should send messages to several people (on different domains), and request notification that the message has been read on the recipients machine. This way you can check if all messages you send are getting to their destination, or if it's just one address you cannot send to.

Sometimes mail will get through to a domain, but will end up being caught in a spam filter. Ask your recipient to check any junk/spam/blacklist folders in their copy of Outlook and in their online account.

Good luck

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