Windows Forum

Ask something
Discussion Locked

Outlook Express 6.0 freezing up.

0 helpful
6 replies

by khushdholoo

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I have WIN98SE, PIII/550MHZ, 128MB Ram, 20GB HDD. Whenever I click a link in my recd emails in OE6 the whole screen freezes even with a good Dial Up connection. Same thing sometimes happens in MSN messenger when I click the top link to check for Hotmail emails. I have already reinstalled IE ver 6.0.2600 over the existing version without success. Thoroughly checked for viruses none found. If I do CTRL-ALT-DEL to get rid of the frozen OE screen & restart it & then click the link it opens up immediately but the new window comes on very small approx 2" X 2" although I can expand it normally. Netscape gives no trouble whatsoever in this regard. Please help. Regrads - Khushroo Dholoo
khushdholoo@vsnl.com

6 replies

by jay

It sounds like your computer does not "like" IE6 or Outlook 6. I believe that there is a bug in IE6 and it doesnt work that well with win95/98/me. It does work great with Win2k/XP though. My recommendation is to uninstall 6.0, reinstall 5.5 with SP2unless there is a specific reason why your running 6.0 .

by khushdholoo

I have noticed that if I have a blank page opened in IE & then in OE click the links it works great. So will follow that procedure for the time being till you figure out why this procedure works okay. Thanks - KFD

by bobho

There are many problems reported with IE6. I have it running on a w2k machine, a win98se machine and an me machine but have not had any problems (yet).

Here's something you can try that has helped some (not all) users. Start your pc in Safe Mode and install IE6 from there. Then restart your computer and see if that helps.

While in Safe Mode, you might also want to run Disk Cleanup and delete all of the temporary and internet cache files so you are starting fresh.

Let us know what happens.

DrBob:>)

by khushdholoo

I have now found out that when I open a blank page in IE before clicking any links in OE, it works fine with no freezing of OE. Can you throw some light on why this procedure works??? Thanks - KFD

by khushdholoo

I have now discovered that when I open a blank page in IE & THEN in OE click the links it works great with no problems. So will follow that procedure for the time being & after further investigations will revert. KFD

This discussion is closed to new replies.