Discussion Locked

Outlook Express & IE 6 Scipt errror

0 helpful
1 reply
Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I recently was forced to switch ISP's to People PC which has proprietary software for dialing up.

After I installed their software I could not print e-mials in Outlook Express or web pages in Internet Explorer 6.0.

Get the following Internet Explorer Script Error messsage -

Line: 228
Char: 1
Error: Incompatible version of the PC stub
Code:0
URL: res://C:\Windows\System\SHDOCLC.dll/preview.dlg

I talked to their tech support twice and they were useless. I removed their software, obtained a new ISP but still can not print e-mail and web pages.

I am running Windows ME, with a HP 697C printer.

I reinstalled the printer driver but still get the same error message.

Any suggestions on how to correct this?

1 reply

by dmiles

In article 303486, Microsoft said that if you have header or footer, this problem can happen. Remove Header and Footer from Printer Properties. Use the Printers tool in Control panel to remove or disable any automatic headers and footers. For information about how to do this, please see the printed documentation or online Help file for your printer.

If the above does not work, the problem can also be caused by a bad Browser Helper Objects download. To fix the problem, run Spybot Search and Destroy.

http://security.kolla.de/

If the above does not work, perform a repair of Internet Explorer. From Control Panel select Add/Remove Programs. Scroll down to Microsoft Internet Explorer and highlight it. Click on the Add/Remove button. When the IE Tools menu comes up, select Repair. Click OK.

You can also access the IE Toolbar by clicking Start > Run and type

rundll32 setupwbv.dll,IE6Maintenance "C:\Program Files\Internet Explorer\Setup\SETUP.EXE" /g "C:\WINDOWS\IE Uninstall Log.Txt"

This discussion is closed to new replies.