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overseeing virtual team

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This is my first assignment with a virtual team. Some team members are located in other countries. Currently, they are teleconferenced in on meetings, receive status reports, and ongoing check-in telephone calls. The issue is that some of those team members are requesting on-site PM attention. Any idea on how to justify frequent travel to support these members. Thanks.

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by true_texan

I just finished up a project where I was a virtual team member (one of 20 scattered across the United States). The way that my Project Manager handled things was to have Team Meetings when necessary. These meetings were always held at a site that was home for no one. That way, the Team could focus on problems (and get to know each other and what role they played) for the duration of the meeting. There was always time built into the schedule for one-on-one training sessions for those "special" Team Members.

With the technology in place today, "frequent" travel for the Project Manager should not be a necessity. And if you have Team Members that need that special attention, many of those issue may be better covered in a Team Meeting.You never know how many Team Member you might have that need the attention but aren't asking.

Hope this helps!

by doug22

Good point--to keep things open for other members that may need the same help, but may not be asking. Thanks for the comments.

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