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PC Problem

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Dear Sir or Madam:

I have a problem on my friend's machine. The problem is that the PC can boot and after it checks the RAM it is stopped or stuck. What is the problem? Would you mind to tell me about this in detail about each step? Thank you very much for your assistance.

Sincerely yours,

Chan Choth

PS: Please send me your full email address in your answer in order to easily contacted with you. Thanks.

15 replies

by thechas

Chan,

There are a few possabilities.

Wrong jumper settings on the Hard drive / CD-Rom drive.
Many hard drives require a different jumper setting when used as a single as oppossed to master with slave present.

Floppy drive cable reversed.
CPU speed / bus speed setting wrong.

Beyond the above, I would then start changing out hardware.

Chas

by choth

Thank you for your answer, but it won't help me at all and I take it to the PC shop to repair.

by shanghai sam

hi chan,
this pc has autoexec.bat files corupted.and also config.sys files coruppted.
solution.
A1.power the pc press f8 key twice,
thus safe mode,select command prompt press enter key.
2.At c:\type edit autoexec.bat, press enter
typeas follows every line:-
C:\WINDOWS\net start
rem - By Windows 98 Network - call C:\WINDOWS\SYSTEM\_nw_nds.bat C:\WINDOWS\SYSTEM
@ECHO OFF
rem C:\WINDOWS\net start
rem arswait
rem - By Windows 98 Network - C:\WINDOWS\net initialize
rem ban /nc
rem ndisban
rem redirall
rem z:login
REM C:\WINDOWS\net start
REM arswait
REM z:login

press alt key it will choose file enter select save as auotoexec.bat enter key. exit re boot pc.

B2.IF SAME PROBLEM.REPEAT STEPA1.COMAND PROMT THUS
C:\TYPE CD WINDOWS .ENTER KEY
C:\WINDOW\ TYPE DEL *.* ENTER
C:\WINDOWS\CD..
C:\RD WINDOWS
RE INSTALL WINDOWS 9XXX
SMS ME ON 254733882826 JACOB

by choth

Thank you for your answer. We will join our discussion later. My problem is that I cannot press DEL or F10 to enter to CMOS and I cannot go to command prompt either.

by donmars

Win 98 does not need autoexec.bat or config.sys to boot. These files are for bacward compatibility for dos programs if you run any. The machine is trying to boot but the Hard drive is not cooperating the first step is to check the hard drive incuding cable making sure the HD cable is installed in the primary slot on the motherboard. Did this machine ever boot before this prob? Does it complete the check of the complete amount of ram? Remove any jumpers from the Hard drive and try again. How many hard drives are in this machine? Will it boot from a boot floppy? You may also want to go into BIOS setup and check the boot sequence. "A" first then "C" and "D". You can always reinstall the OS it will not mess up whatever else is loaded on the drive.

by choth

Thank you for your answer. We will join our discussion later. My problem is that I cannot press DEL or F10 to enter to CMOS and I cannot go to command prompt either.

by modijayesh01

chas's answer is correct and will resolve your issue. Some additional information :

From motherboard remove all components except CPU, RAM, display card, Hard disk and key board. If your motherboard is fitted in case make sure any card edge ir screw does not touch to motherboard. OR just take out board from case and put on wooden board.

Set CMOS to default or failsafe.

Go to CMOS autodetect HDD and try to boot. If you can not boot try with another hdd. If you can not boot with known good HDD, try replacing RAM or CPU.

If it boots properly add one component at a time and find out if any component is failing.

Good Luck

by choth

Thank you for your answer, but it won't help me at all and I take it to the PC shop to repair.

by lcanillas

You may have a dirty contact on the memory chip or a defective memory chip. With the computer unplugged, open your cpu and remove the rams. See if the contacts on the ram are dirty. Clean with contact cleaner, dry up and replace the rams one slot at a time. If it still doesn't work try having the rams tested. Hope this will work for you as it did for me.

by choth

Thank you for your answer, but it won't help me at all and I take it to the PC shop to repair.

by rossenjohn

Hi chan,
It seems like the ram is ok because it stops after the ram check.
Start with a basic configuration remove all cards except the videocard, and unplug "all" drives & CD-R's except your floppy.and then start up.
Warning!!! Allways unplug your system from the power source.Those ATX power supply,s keep your motherboard always under power even if you switched your system off with the power button.
Making changes while you system is still connected to the power source can damage your system.
If it starts up then reconnect your HD,and step by step your other components till the problem appears,there will be the problem.Do not forget to unplug before every change you make.
Good luck

by choth

Thank you for your answer, but it won't help me at all and I take it to the PC shop to repair.

by odhjacob

step 1.open up yuor pc cover on the mother board remove the cmos baterry or cell then boot your pc you will see cmos failure then power off return the cmos del key or f10 key should work.
step 2.still same problem power off remove any jumper next to the cmos batery/cell and the cmos battery .boot your computer ,after cmos failure on hte screen power off pc return the jumper & cmos to the position. boot pc press del key auto detect hdd enter.press f10,y,enter. odhjacob@yahoo.com

by choth

Thank you for your answer, but it won't help me at all and I take it to the PC shop to repair.

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