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Primary Domain missing during logon

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2 replies

by stevecan

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If a user is logged on to the network from his office and removes ethernet cable and goes home. Then while still in profile logs on using vpn. Then shuts down the system. Then boots the computer and when user tries to logon to his profile the domain is missing when trying to logon to user profile or desktop. What can cause this? I can log on as Admin and add user to Domain but global password needs to be reset?

2 replies

by rapidad

When he reboots, the setting "obtain IP automatically from DHCP" tries to setup the connection using the local isp dhcp. this usually does not work because the local dhcp does not know about the business domain you are trying to log into. Unless youhave made arraingements with local isp for tunneling you should not be able to log onto the business domain unless you activate (after booting) the vpn. Not clear what you mean that you can log in as admin?? from his home site?? Using his local dhcp?? That would be a real security breach. The usual route here is to log on locally, then activate corporate vpn.

by stevecan

This issue is related to vpn remote access to our network. It removes the global account to a tmp folder and when the user goes to log in the Admin account to the pc is there but the global logon is missing. This has affected numerous employees and is a bottleneck in Malaysia right now for our remote users. What's causing it, we are not sure yet but Nortel is looking into it.

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