6 replies
by ann777
You don't give a lot of information here...have you tried the printer on another computer to verify that it's not a hardware problem?
There's an option to pause the printer, if you go to start --> Settings --> Printers --> you should see a status of Paused by that printer if it has been paused. Right Click on the printer, and click on Pause Printing if it is checked (to un-check it).
If it looks normal then I recommand that you go to Control Panel --> Add Remove Programs and see if thePrinter that you have is there. If it is remove it entirely.
Reboot this computer and then check the registry for any remanents (oftentimes an HP printer will remain in the registry and prevent future workings of the printer) for the drivers.
Reinstall the printer. Then check if it is working.
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another thing to check is if there are multiple copies of the same printer installed (sometimes they corrupt the drivers or create conflicts)... remove extra printers using the same port.
by ann777
Incidentally, if the printer is printing fine, but you don't get the printer icon in the taskbar (even with large documents), then a reinstall should resolve it. It sounds as if either one or more Windows files is corrupted or one or more of the Printer files.
by flan
by hjs
by flan
by flan
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