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Print Job Problem

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7 replies

by jcferrer2

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I have a current problem with a user's PC which has W2k Pro as the operating system and he uses a HP 1100 Laserjet. The problem is after going to file and selecting print nothing happens. I open the hp printing back screen and I see the print job in the window, but the print job just stays in que. Can anyone help me with this one?

Thanks

7 replies

by sgt_shultz

also check port settings for printer, maybe somebody troubleshot this before you and changed to bad port or something...

by voldar

Look at the printer - is it "blinking"? If so, you press the button that blinks and you'll have the print out. I think either you have set up the printer on "manual feed" option, or the printer is set up with another type of paper (default is letter - change that!).

by caralyn.ford

Maybe try going to start settings printers and delete the printer connection, then re add it?

Caralyn

by cdrummond

HP 1100 have a nasty habit of loosing comunication with the pc. Unplug both the lpt and power then plug back in.

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