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Print spooler problem on server 2003

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We have windows server 2003. We are using Thin Client environment.
After installing third party software for terminal service, we notice that printer list is empty & after clicking on "Add Printer" it gives error that "Operation could not completed" & error log shows error no 7031 -- Print spooler service stops & after few seconds this service start automatically.

Kindly help me to resolve this.

THanks in advance

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