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Printer got stuck

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by hearts5

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My friend is using a Hp640C colour printer,it was working well, but nowadays when he gives a print the printer cartridge gets stuck while printing and its power led and paper feed led starts blinking alternatively.He is not able to continue the print,then he should clean the sides of the cartridge and switch off the printer and then on to continue.It happens very often,eventhough the printer is kept in a clean atmosphere.(it is kept in a chilled room,will it cause the problem).I am confused about it please help me.
Thanks in advance.

5 replies

by ann777

When the cartridge head gets stuck in the left-most position and the lights start blinking, you need to look at the print-head track. usually right below the ink cartridges, there's a round metal cylinder that is where the head moves back and forth while printing. Look on both sides of the cartridge along this metal cylinder. Sometimes the ends come loose and the print head is not returned to home position. Tighten those loose parts.

Another thing to check is on the cylinder, ink accumulates. Take a can of WD-40 and spray a rag with WD-40 and clean off that cylinder. That should clean it and re-lubricate it as well.

by dcosgrove

Anna is precisely correct. I had a thumb tack fall out of a bulletin board into the print head path of a Canon printer with the same results you describe.

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