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Printer install failure

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On my recent installation of XP, whenever I try to
install my printer, which, by the way, has its own driver
within XP, I get an 'operation could not be completed'
message, with no further explanation. I've checked HP's
site, and they don't offer a driver(882C Deskjet) for XP
stating that XP contains its own driver. But, whenever I try to use the add hardware wizard, at conclusion, I get an, error: RPC server cannot be found. So I checked computer management, and verified that indeed,the RPC service is set to automatic and is started. Any ideas??
Thanks

2 replies

by funinalaska

Now days whenever you install any drivers you have to hit the details button when error messgs come up. If you notice the pathway to where it is going it is where it is found because it is allready on the hard drive. You said the driver was on XP and it is up to you to find it.
Another way is to go to Control panel, system, printers, tab Drivers, and hit the update button and let it search for it, if it comes up with the same driver, next time you search for it. Hit the Browse button and go thru the printer list to HP and load the driver from there. Usually if you get an error messg continue to load, Reboot, and you will find it did load and somehow it took care of its own problem.
Printer drivers that exist on your hard drive are a matter of being a detective to find the right one to load. Do not give up and let the printer beat you down.
Worse case senerio is to go to the Windows page and see if that particular printer doens't get along wiht your operating system, that does happen, then return it. Research your hardware before you buy is a good motto, especially if you are running Windows.
Hope that helps.
Kim

by funinalaska

Browsing around other areas to this site I found someone what had the exact same problem.
On the Windows XP site there is a download to this bug. This is a known issue. The person installed the download and resolved the problem.
Glad you posted,ya never know who might have gone down your same path.
Good Luck,
Kim

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