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Printers disappear from Printers folder

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by nordeide

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On one particular computer, all the installed printers disappear from the Printers folder, thus making it impossible to print from Windows applications.

When rebooting the computer, the printers are back and are functioning normally. This occurs every now and then, especially after the user has printed several documents from Word and Excel.

The computer has Win98 installed, as well as Office 97.

I couldn't seem to find any useful info on this on TechNet, so do any of you know about this problem?

Any help would be greatly appreciated.

Yours sincerely,

Rolf Nordeide.

7 replies

by eea01

There is a spool32 patch on the microsoft website. Have you tried running that?

by Member 33435581

I see this a good bit. The problem occurs usually when there is an error with spool32. I have solved this problem many times by deleting the printer driver from printers and reinstalling and magically no more problems.

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