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printing causes machine to reboot

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by ezmoney 2 views

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I have two gateway e-5200 machines running NT4 w/s sp6a on 256mb memory 550mhz pentium iii.
Intermittently when printing a attachment in Outlook 2000 the systems reboot. stop error 0x9c. Completely rebuilt both systems still having error.

Gateway says its NT but I dont have this problelm on any other machine ( over 100 ).
Gateway also said rebuilding would fix it but then that's gateways answer to everything.

5 replies

by ntoz

1. If you want AWSOME technical support, Compaq is the way to go for servers, in my opinion. Dell does a good job as well. Ive only had problems with support from Gateway.

2. Post more of the stop message, that would greatly help me/anyone help you with the issue. In general, the stop will have a type, a number and a line or two before it goes into the whole drill down. You can also use sysinternals bluesave to capture the entire message.

Pete

by ntoz

1. If you want AWSOME technical support, Compaq is the way to go for servers, in my opinion. Dell does a good job as well. Ive only had problems with support from Gateway.

2. Post more of the stop message, that would greatly help me/anyone help you with the issue. In general, the stop will have a type, a number and a line or two before it goes into the whole drill down. You can also use sysinternals bluesave to capture the entire message.

Pete

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