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Printing from Terminal Server

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5 replies

by kfrost

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I have users at another location trying to use their printers (which are on their machines) to print from Terminal server. I have installed those IP based printers on the Terminal Server, but the users are still having errors trying to print. I have made sure Windows Print mapping is enabled within the terminal service configurations. The printer is a HP 4200. The users are VPNing into my network than using remote desktop to access the Terminal Server. Any help or advice would greatly be appreciated.

Thanks

5 replies

by bart777

If the event log is filled with Event ID 1111 errors the client printers are not mapping correctly.

It should show you what the mapping problem is though. Terminal server does not have the best print driver mapping ability.

You say the printers are already setup on the box as IP printers as well. Have you run tests to confirm this? You are saying that the users are connecting first to a VPN and then to the server. If this is the case how can you be setting up an IP connection before the route is there? Are you using a site-to-site vpn?

I would try tackling the client driver first. Failing that you may want to look at a different VPN connection for the sites

by kfrost

The event log is filled with Event ID 1111 errors. I have tried to do a test print and it has just failed. The server is located at my location where as the printer is at the users location.

I have the users VPNing to my firewall. From there they are RDPing to the terminal server.

by bart777

In each of those 1111 errors it will tell you the name of the offending driver. It's important that the driver match. If they don't terminal services will just generate another error.
Add each driver manually thru the printer and faxes window. Select File|Server Properties and add the drivers there. Then test the heck out of it.

Here is a link to a good article on Terminal Server printing.

http://www.brianmadden.com/content/article/The-Ultimate-Guide-to-Terminal-Server-Printing---Design-and-Configuration

Best of luck.

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