Windows Forum

Ask something
Discussion Locked

Printing in Office 2000

0 helpful
3 replies

by tbradley

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

ok, Netware 5.0 sp 4, win98SE, and Office2000 pro.

NDPS Laserjet 4+ printer via TCP/IP

Novell Client 3.3

Why can a user print multiple copies in all other Windows Apps, ie write, Works v4.5, Netscape, and 2 dos apps, yet no matter how manycopies are checked in the print dialog for Word or Excel, only 1 copy prints?

This applies wether it is via NDPS or connected locally via LPT1.

help please!!!

3 replies

by dmiles

When Word or Excel is set to print multiple copies,it queries the driver to determine if the driver supports multiple printing.What seems to be happening is when set to print multiple copies fail is that the driver is sending a false message to the application.
Click the Start button,choose Settings and click Printers
Right-click the printer icon for HP4,and choose Properties from the short cut menu
Click the Print Quality tab
Select Raster from the Graphics Mode list
click ok
This applies if you are using the HPPCL4MS.DRV legacy print driver
Upgrade third party printer drivers.

This discussion is closed to new replies.