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printing problem?

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2 replies

by kalpathy

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I have a home network(cable modem/router) of 2 PCs(Win 98 &2000) and a laptop(Win Me), with a HP Deskjet 720c connected to the Pc with Win 98.The printing is OK with the 2 Pcs, however with the Laptop, the installation can not be completed, the testmessage gets deleted on the path to the printer, although the properties of the printer on the laptop appears OK.If the printer is hooked directly to the laptop the printing is OK
TIA

2 replies

by col1n

You may have tried this already!

Delete all ports on the laptop
check device manager for conflicts
or the exclamation mark.
Make sure pcmcia settings are not causing
a prob
Is the laptop used on dhcp elsewhere if
so try winipcfg and refreshor IPCONFIG not to sure on ME

Leave connection to win98 peer server
via router?

Power Cycle
let pnp pick up naturally, if this doese not
work try leaving the rj45 out untill laptop
is up and running.

If all else fails try setting tcp/ipaddressing direct to printer if you have HPDeskjetDirect.

hope this helps
Best Regards Colin.

by q2ggirl

Make sure you have the newest print drivers from HP for the OS on the laptop.

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