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5 replies

by nsteere

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Hi,

I have this Excel database that users save to. One of the users has a
problem:
1. Can save to the file fine when he is logged in as local admin.(shared
network folder target)
2. When logged in to his roaming profile(not .man) he saves, but the files
saved do not appear in the shared folder. They sort of seem to disappear.

I know that the local admin uses a different profile, so may there be
something wrong with his roaming? Any suggestions??

5 replies

by craig it mangaer

Quick check would have the user do a save as to see what default comes up. Other thing to check would be to go into user manager and see what Home directory is setup, if any. Best practice at any time for saving files is to teach users to do the save as and make sure they are saving to the correct folder on the correct drive. (double check to make sure that whatever drives are mapped are the same under both profiles as well).

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