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Question on exchange server side rules

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by phirestorm

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I've been given the dubious task of taking over everything in our IT department as my counter part was smart and jumped shipped. With that said, I have very little experience with Exchange. We are setup with Exchange 2003, I have a user that has requested to have any email that comes into her email box with a certain subject line to be forwarded out to a few other email accounts. I know how to do this via creating a rule in outlook, but can I do this server side? The user doesn't always have her outlook open or there is concern that her machine may be down when/if one of these emails come in so it might not get processed.

Anyone have any advice on how to do this?

3 replies

by churdoo

Yes you still create these rules with the Outlook rules wizard, but whether they fire completely server side or client side depends on the particular rules you use.

I say try it and test it, and if it works server-side right off the bat, then great, and if it doesn't, you still have 2 more options:
1) install Outlook on some slave server or workstation that stays logged into her mailbox to process the rules
2) use public folders to process the rules. the extensive set of subject line parsing rules I've set up were on mail enabled public folders, so I know you can do it there (again using Outlook rules wizard but establishing the rules on the public folder(s).

Post back more if you need to

by phirestorm

the rules on public folders will only process for that folder, correct? If that's the case, are you suggesting to create a new public folder that can be used to process those emails and run the rules for it from there? If so, I don't know much about public folders so my concern is will everyone be able to access those emails. Sorry for the ignorance but this is all new to me.

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