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Quotation marks

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My Word 7 does not enter quotation marks (single or double) when I type them.
sometimes, it shows the quation mark on the screen after I've typed the next word or letter, at other times it doesn't. Is there a setting that causes this? We use Word 7 on several other computers and it is fine.
We are running Vista 64.

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by thumbsup2

.... you either have a bad install of Word or a bad keyboard, given that you've got another problem with that same computer while using Word and trying to number paragraphs (according to your other post).

Can this be a coincidence?

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