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Random reboot

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by kyao

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My win2k pro Pc with dual PIII 800 processors
will randomly reboot in the middle of some work. I removed the OS and reinstalled it along with the HW components one by one but wasn't able to figure out the problem.
Yerterday I collected these 2 minidump files
after a crash Could anyone help me decipher them please?
File1
Could not get base of kernel ffffffff804836e0
Thread Create: Process=0, Thread=0
Could not get address of KiProcessorBlock
Thread Create: Process=0, Thread=1
Kernel Debugger connection established for C:\WINNT\Minidump\Mini092501-03.dmp
Kernel Version 2195 Free loaded @ 0000000000000000
Bugcheck 0000009c : 00000001 00000000 b2000000 00000115
Hard coded breakpoint hit
DMKD: Unable to get address of debugger data list
Could not get address of KiProcessorBlock
Finished re-loading kernel modules
>
File2
Could not get base of kernel ffffffff804836e0
Thread Create: Process=0, Thread=0
Could not get address of KiProcessorBlock
Thread Create: Process=0, Thread=1
Kernel Debugger connection established for C:\WINNT\Minidump\Mini092501-01.dmp
Kernel Version 2195 Free loaded @ 0000000000000000
Bugcheck 0000009c : 00000000 00000000 b2000100 00000800
Hard coded breakpoint hit
DMKD: Unable to get address of debugger data list
Could not get address of KiProcessorBlock
Finished re-loading kernel modules
>

1 reply

by talli

Hi!
First of all, Win2k automatically reboots when actually u should be getting a BSOD (STOP error)-to get it back to the BSODs go to System Properties>Advanced>Startup and Recovery and uncheck "Automatically Reboot". Now instead of reboot u'll geta Blue Screen error that might help u figure outthe cause of it.
It could be that Win9x/ME was running on that hardware b4, and all was fine, but now Win2k is working that hardware more intensely, so it's not up to it. It could be anything, from video card to the RAM, and in most cases it is RAM. Try taking all or at least one ofthe chips out and putting another one in and see what happens. ("Could not get base of kernel" indicates RAM failure, as far as I recall).Go to your hardware vendors' sites and make sure all of your H/W components r compatible with each other and Win2k. It also could be AV software problem with a large database file-remove/disable your AV and see what happens.Don't forget the overheating and failing power supply. PS's wattage should not be below 250. And check to see that all the fans r working properly.Check for IRQ/I/O conflicts by unplugging all butmost necessary H/W and plugging it back in one by one, waiting for BSODs/reboots after each new one, to zero in on the culprit.And-u haven't given us enough system specs...See-such problems arise woth lots of different hard/software-could be GeForce or Creative drivers, or dual Intel NICs (they got a patch for that), so ,again, check the vendors sites for answers.
HTH for now
Good luck
Talli

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