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Randomly Generated file : Cannot Delete it

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7 replies

by popss86

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In My computer, there is a randomly generated file sstrq.dll in the system32 folder. Unable to delete it. along with it I have got a sstrq.exe file. Able to delete that. But it regenerates immediately. Also There is a file qrtss.ini and qrtss.ini2 ... These two files are also removable. But its regenerating itself. Is there any way to delete them. Here are some basic informations:
OS - XP Service Pack 2
File Location: C:\windows\system32

7 replies

by older mycroft

First running a trusted Anti-Virus system such as 'AVG Free' (Google it for your local download site). I also advise you run an anti-spyware system (which is also available from AVG).

Whatever you do - do it in Safe Mode then shutdown.

Shutdown first - [u]Do not REBOOT![/u]

by dumphrey

is trying to tell you it sounds very much like your poor box is infected. Removing a virus is another task altogether. And while we can give some good general advice (see previous post from Mycroft) knowing exactly what virus/trojan you have can simplify the process.

Also, if you have access to another computer witha cd burner,
UBCD4Win http://www.ubcd4win.com/ is worth the time to build in the time it can save cleaning an infected machine.

by jacemg

Make sure System restore is turned off. It's probably pulling that sstrq.dll from there.
Go to start menu > Right click My computer > Properties > Click the System Restore Tab > Check the 'Turn off system restore' box. Restart in safe mode and attempt to delete.

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